Liberty Power - Early termination fee
They want $202 for early termination fee because I got a better contract after 2.5 years with another firm. They sent a very nasty, firm letter with really no one to contact at their place in Florida.
I was never told about the fee, or when I got the services 2+ years ago, the caller's english was so slurred I had trouble understanding anything he said. I did find there email address and sent them a letter, and am waiting for a reply. Its quite obvious to me that the company is somewhat less than honest and makes a lot of profit from collecting these "early cancellation fees. I hope other people will read these notes regarding liberty power before they make any decisions about their supplier.
This is a battle that is difficult for the average consumer to win. I explained to them that we would not be willing to pay this onerous charge under any circumstances.
Reason of review: Poor customer service.
Monetary Loss: $202.
Liberty Power Pros: Raised charges anyhow.
Liberty Power Cons: Your onerous charge for cancellation.
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